ISO 9001:2015
ISO 9001 is the world’s most established quality framework. ISO 9001 helps companies to effectively manage their business and meet customers' requirements.
The ISO 9000 series of standards are adopted by 951,000 organizations in 175 countries worldwide to date. ISO 9001 sets the standard not only for quality management systems, but management systems in general. It helps many different types of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.
ISO 9001 specifies requirements for a Quality Management System where an organization:
- Needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements
- Aims to enhance customer satisfaction through the effective application of the system. This includes processes for continual improvement of the system and the assurance of conformity and applicable regulatory requirements.
